S.J. Grand > Service Quality Controller

Service Quality Controller

Position Summary:

We are currently looking for experienced Service Quality Controller. Position is available in our Shanghai office for the right candidates.

Department:
Finance
Project Location(s):
Shanghai
Job Type:
Full time
Education:
Bachelor Degree or above
Compensation:
25,000 - 35,000 RMB

ABOUT US

S.J. Grand Financial and Tax Advisory is a client-centered financial boutique providing tax, accounting, and corporate advisory services to foreign-invested enterprises in China and Asia. With 15+ years experience, we successfully served 1300+ clients building a strong reputation. Our services range from accounting, tax advisory, and payroll, all the way to mergers and acquisitions, restructuring and financing. We operate a network of offices in China: Beijing, Shanghai, Shenzhen, Hong Kong, and Taipei; and we have clients in Singapore, Vietnam, and Japan. We blend local knowledge with a global reach, being a trustworthy proactive partner for our clients. Our practice relies heavily on technology, using machine learning-based automation tools.

Our team of local and foreign professionals is growing! We look for talents who share our values: transparency, efficiency, flexibility, commitment to excellence, diversity. S.J. Grandfosters enthusiasm and passion: we recruit capable talents willing to grow to their full potential.

WHO ARE WE LOOKING FOR

The Service Quality Controller plays a key role in a company life. 
The successful candidate must be able to meet tight deadlines, think critically, and be responsible.
He/she will respond directly to the Managing Director.

Required Qualification:

  • More than 4-5 years work experience as G/L accountant in accounting firm;
  • Native French, fluent in English;
  • Self-motivated and able to work independently and meet tight deadlines;
  • Meticulous with excellent attention to detail;
  • Proficiency in business intelligence software is a plus (otherwise, training will be provided);
  • Able to communicate on technical issues with non-technical international clients;
  • Good social and presentation skills, proactive team player able to bring ideas.

Main Responsibilities:

A – Operations

  1. Review accounting reports and other productions,
  2. Conduct debriefs with the clients and follow up on actions to be taken,
  3. Support Team and Management on foreign client enquiries,
  4. Support on preparation of training materials,
  5. Make/validate quotations together with the managers/seniors,
  6. Assist in the development of a new activity: finance control for SMEs,
  7. Conduct regular and annual evaluation of the operational staff to review performances (incl. salary and bonus proposals),
  8. Any additional tasks, within general or specific instructions, which might improve efficiency and profitability of the company.

 

B – R&D

  1. Improve and update SOPs – work processes for routine activities to increase efficiency and quality with Managers,
  2. Research “best-in-class” solutions to support the firm’s activity and development (software, processes…),
  3. Optimize the Firm’s ERP software for self-use and usage with clients,
  4. Develop excel tools to help team efficiency in their day to day work.

 

C – ERP & Data Analytics (DA)

  1. Financial set up of Odoo for the clients,
  2. Adapt dashboards upon client’s needs,
  3. Perform QC on usage of the solution,
  4. Deliver training to clients,
  5. Perform DA on ERP for KPI,
  6. Develop fraud prevention procedure through DA.

 

Requirement (must):

  1. More than 4-5 years work experience as G/L accountant in accounting firm,
  2. Native French, fluent in English,
  3. Self-motivated and able to work independently and meet tight deadlines,
  4. Meticulous with excellent attention to detail,
  5. Able to communicate on technical issues with non-technical international clients,
  6. Good social skills and proactive team player able to bring ideas,

 

Also good to have:

  1. Proficiency in ERP & business intelligence software,
  2. IFRS, US GAAP certifications,
  3. Forensic experience.
  • Assist in the development of a new activity: finance control for SMEs;
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